Coleman Rocks.

For sometime now I have been eyeing a 8/10 person tent. More for the room, than anything else. We go camping at least twice a year, and so far I have been able to get buy on the 3 person tent. But it is time to get something a little bigger, so we have more leg room. Wife won't have to lie down to change.

For a while, I was eyeing the Ozark Trail 10 person tent, but it is just big. Too big whereas I would have to check out the X Y Zs of the tent site before booking to make sure my tent will fit. Just then, saw a sale go up on vminnovations.com for the discontinued Coleman Bristol WeatherTec 8 person tent. I couldn't resist anymore. We own a Coleman 3 person tent already and love that tent. So, I bit the bullet and purchased it.

A day later (yes one day later) the tent showed up. Both me and our daughter super excited to set it up, counting down days for the weather to warm up. 4 days after delivery, yesterday it was warm enough for us to jump outside and start setting it up after I got home from work. But the temp was dropping fast.

After the initial setup, daughter wanted to sleep the night outside. Wife was taking pictures and videos. But the temp is still dropping. So, we start to break it down. Fingers are freezing. After we pack everything up, when we go to put it back in sack, we didn't tie it enough. The load is too wide for the carrying bag. The zipper won't close. Mess around with it for few minutes, when the zipper just comes off. Wife gives me the 'I knew it' speech. I listen, drag the whole thing inside the house.

After everyone goes to sleep, I sit down with my tool. Put the zipper back in place and repack the tent. Went to close the zipper and it snapped again. What the hell?! Take a look and the bottom plate is broken. Ughhh.

Stayed up a little longer wondering if Coleman doesn't fix it, how hard would it be for me to get a replacement zipper and fix it myself. Wondering all day next day (today) about if I could do it myself.

Called Coleman few minutes ago about the carrying bag. They didn't ask for the order number or SKU, just took my name down, address and another carrying bag on its way at no (absolutely no cost) to me.

Wow....Coleman rocks. I love this guys. Thank you.